Fair digital purchases
Refund Policy
These are tiny digital gifts, but every buyer should receive the experience they paid for.
Last updated September 8, 2026Delivery problems
If payment succeeds but your gift does not open or an essential part of the experience is unavailable, contact us within seven days of purchase. We will first try to provide a working replacement or access link. If we cannot fix the issue, we will refund the purchase.
After a gift is opened
Because each product is delivered digitally and can be used immediately, purchases are generally final after the gift has been opened or generated. We normally do not refund a change of mind, a dislike of an AI’s response, or incompatibility caused by restrictions in a third-party AI service.
Duplicate or unauthorized charges
Contact us promptly if you see a duplicate charge or believe a payment was unauthorized. We will review the payment record and correct valid billing errors. Your bank or card issuer may also provide additional rights.
How to request help
Email support@giftmyai.com with the purchase email, gift name, and a short description of the problem. Never email a full card number or bank information.